Models Affected: JLG Models G10-43A; G10-55A; and G12-55A Telehandlers
Based on feedback from the field, outriggers used on the machines listed above may bind, in some instances, in the raised position, preventing the outrigger from being lowered into position when required. To resolve this issue, JLG has developed a field service kit (P/N 1001180818) which provides stop blocks that will limit the distance the outrigger arms can be raised. These stop blocks are installed by welding, and the kit contains installation instructions as well as parts to update one machine.
Warranty: JLG recommends the installation of the stop block kit (P/N 1001180818) at your next service maintenance interval. JLG will reimburse your account the cost of the part and two (2) hours for labor for each unit completed and up to three (3) hours for travel time.
This part can only be ordered by a local servicing entity of JLG products. This servicing entity must have a JLG account and be capable of purchasing parts and filing warranty claims. When ordering a kit, the servicing entity will be charged (debited) for the cost of each kit. Reference SL 15-09 on your warranty claim. The warranty coverage for this bulletin will expire 12 months after the date on this letter. Learn more about the outrigger field service kit. (21.9 KB PDF)
If your new G- Model is experiencing this issue please contact West Coast Equipment at 951-256-2040.